Description based on the Specified Commercial Transactions Act
Sales company: Nicoa Co., Ltd.
Hiroki Yoshida ( CEO )
location
[main office]
105-0013 Tokyo, Minato-ku, Hamamatsu-cho 2-2-15 Diamond Building 2F
Email address
golf.freaks562@gmail.com
Sales price <br data-mce-fragment="1">Displayed for each product
How to order Online transaction via shopping cart
Payment method <br data-mce-fragment="1">Credit card payment (VISA, MASTER, JCB, AMEX)
Amazon Pay
PayPal
Shop pay
Google pay
postage
Depends on the size of the item (630~1000 yen (tax included))
■Shipping fees outside Japan When you place an order, we will display the EMS (Express Mail Service) shipping fee calculated based on the destination region and packaging weight (total of the product, included items, and packaging materials).
The total weight of your items will be automatically calculated at checkout, and you will be able to confirm the final shipping cost.
Shipping fees and area classifications are as specified by EMS.
*Customs duties are not included and may be charged upon receipt.
*The weight of all products is the actual measurement.
Payment deadline <br data-mce-fragment="1">Credit card payment: Payment will be made when your order is confirmed, although this will vary depending on the closing date and contract details of your credit card.
For details, please contact your card company.
Delivery time <br data-mce-fragment="1">We usually ship within 2-3 business days of your order.
*We will notify you by email when the product has been shipped, but please note that if there is a high volume of deliveries, the email may be delayed or may not be sent at all.
*If there is a delay, you will be notified by email.
Regarding Returns <br data-mce-fragment="1">We cannot accept returns, refunds, exchanges, order cancellations, or changes to order details (exchanges of color or size, cancellation of some items, changes in quantity, etc.) for reasons of the customer after the order has been confirmed (the size does not fit, the order was incorrect, the product is different from what was expected, long-term absence or refusal to accept the product, or other customer circumstances, etc.).
Additionally, we will not accept any unilateral return of products.
However, we will only accept returns or exchanges in the following cases:
1. The contents and quantity of the product you ordered are different from what you received
2. The product was defective (broken, scratched, soiled, etc.)
Please contact our customer service at [golf.freaks562@gmail.com] with your [order number, product name, color, size, and product condition] and we will inform you of the appropriate course of action.
We will cover the shipping costs for the return.
*If the item is in stock, we will exchange it. If it is sold out, we will either refund you or repair it if possible.
*As a general rule, we will refund any items shipped overseas.
*If inspection finds no defects and the product is deemed to be within our product standards, we will return the product to the customer, cash on delivery.
Please note that we cannot accept exchanges or returns in the following cases:
・If more than 8 days have passed since arrival ・Products that have been used, altered, washed or dry cleaned ・Products that have been modified or customized by the customer ・Products where the delivery note, product tag or label has been removed or lost ・Products that have acquired an odor, stains or scratches while in the customer's possession ・Products whose packaging has been opened (such as products where the packaging is part of the product)
・If the product packaging or instructions are defaced, damaged, lost or discarded. ・If the condition of the product when returned is significantly different from the condition when it was delivered. ・If the product arrived at our company more than 7 days after the date of sending the return information email. ・If the product packaging or instructions are defaced, damaged, lost or discarded. ・If the condition of the product when returned is significantly different from the condition when it was delivered.
If you purchase from the online store, in principle, products will be delivered via a delivery company when you return or exchange them.